Privacy Policy

1. Controller Information

DEsiBeezz (“we”, “us”, “our”) operates an online platform connecting users with selected independent service providers.

• Contact email (general & data protection): info@desibeezz.de
• Until further notice, DEsiBeezz acts as the primary point of contact for all data protection matters.

2. Scope of This Privacy Policy

This Privacy Policy applies to:

• Our website and platform
• All subdomains and future platform components
• User accounts, service requests, communications, and community features
• All current and future services, tools, APIs, integrations, plugins, and extensions

This policy applies irrespective of whether features are fully developed, partially implemented, or planned for future deployment.

3. Roles Under Data Protection Law

Data protection law distinguishes between different roles depending on how and why personal data is processed. The allocation of these roles may vary depending on the specific context and use of the platform.

4. Categories of Personal Data

We may process, store, analyze, transfer, and otherwise use the following categories of data:

5. Sources of Data

Personal data may be obtained:

• Directly from users
• From service providers
• From technical systems, APIs, and integrations
• From cookies, analytics tools, and tracking technologies
• From third parties where legally permitted

6. Purposes of Processing

We process personal data for all legally permissible purposes, including but not limited to:

• Operating, maintaining, and improving the platform
• Matching and connecting users with service providers
• Facilitating communication and contact
• Internal administration and quality control
• Analytics, statistics, and business intelligence
• Marketing, newsletters, and outreach
• Security, abuse prevention, and fraud detection
• Legal compliance, dispute resolution, and enforcement

7. Legal Bases

Processing occurs under one or more of the following legal bases:

• Art. 6(1)(a) GDPR – consent
• Art. 6(1)(b) GDPR – contractual necessity
• Art. 6(1)(c) GDPR – legal obligation
• Art. 6(1)(f) GDPR – legitimate interests

Our legitimate interests include platform operation, scalability, monetization, legal protection, and business continuity.

8. Data Sharing & Disclosure

8.1 Service Providers

User data may be shared with multiple service providers per request. Users acknowledge and accept that:

• Each provider independently determines how data is processed
• DEsiBeezz bears no responsibility for subsequent use

8.2 Third Parties & Contractors

We may share data with:

• Hosting providers
• Cloud infrastructure providers
• Analytics and marketing partners
• IT, legal, and professional advisors

8.3 International Transfers

Data may be transferred to countries outside the EU/EEA, including India.

Transfers occur under:

• User consent
• Contractual safeguards
• Technical and organizational protections

9. Platform Communications and Administrative Access

To ensure the proper functioning, security, and integrity of the platform, communications transmitted via DEsiBeezz systems may be stored and, where necessary, accessed by authorized personnel. Access is limited to purposes including system maintenance, quality assurance, compliance with legal obligations, and protection against misuse. Personal data is not accessed arbitrarily, and internal access is subject to appropriate organizational and technical safeguards.

10. Cookies, Tracking & Profiling

We use cookies, pixels, tags, SDKs, and similar technologies across our website, platform, and related digital services. This includes current and future tracking and analytics technologies used for platform optimization, monetization, marketing, and advertising purposes.

This may include:

• Google Analytics
• Meta (Facebook / Instagram) Pixel
• YouTube embeds
• Future advertising or tracking tools

Users can manage consent via the cookie banner, but withdrawal may limit functionality.

11. Marketing, Newsletters & Media Channels

11.1 Marketing & Newsletters

Users may receive communications related to:

• Platform services
• Partner and service provider offerings
• Community updates
• Promotional and advertising content

Consent can be withdrawn at any time. Withdrawal does not affect prior processing.

11.2 YouTube Channel, Podcasts & Media Content

DEsiBeezz operates and may continue to operate media channels, including but not limited to:

• A YouTube channel
• Podcasts
• Video and audio content on third-party platforms

When users interact with media content (e.g. watching, commenting, liking, subscribing), personal data may be processed by platform operators (e.g. YouTube / Google). DEsiBeezz may receive aggregated insights and analytics. Processing by third-party platforms is governed by their own privacy policies, and DEsiBeezz is not responsible for independent data processing by such platforms.

12. Community Features, User Content & Ticketing Services

12.1 Community Features & User Content

If users submit content (profiles, listings, images, text, audio, or video):

• They confirm they have the right to do so
• They grant DEsiBeezz a worldwide, royalty-free, sublicensable right to use, host, distribute, modify, and display such content for platform and promotional purposes

12.2 Ticket Booking Platform (Future Feature)

DEsiBeezz may introduce ticket booking and reservation services for events, travel, or related offerings.

• Ticket booking may be free or paid
• Users acknowledge that free services may be financed through advertising and data-driven monetization

For ticketing services, we may process:

• Identification and contact data
• Booking and transaction-related data
• Event preferences and attendance data
• Usage and interaction data for advertising and analytics purposes

Data collected through ticketing services may be used for:

• Advertising and marketing
• Platform optimization
• Business analytics
• Partner and event-related communications

Ticketing services may be operated directly by DEsiBeezz or through third-party providers, who may act as independent data controllers.

13. Data Retention

Data may be retained:

• As long as accounts exist
• For business continuity
• For legal, tax, and compliance reasons
• For an indefinite period where legally permissible

14. Data Security

DEsiBeezz implements appropriate technical and organizational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, despite these measures, no digital system can guarantee absolute security. Users acknowledge residual risks associated with internet transmission and processing.

15. Responsibility and Liability Considerations

DEsiBeezz operates as a technical and organizational platform facilitating connections between users and independent service providers. To the extent permitted by applicable law, DEsiBeezz is not responsible for independent actions, services, or data processing practices of third-party service providers, nor for outcomes resulting from interactions initiated through the platform. Nothing in this Privacy Policy limits liability where such limitation is not permitted under applicable law.

16. User Rights

Users may exercise GDPR rights by contacting info@desibeezz.de.

We reserve the right to:

• Verify identity
• Limit requests where legally permitted
• Retain data where required

17. Supervisory Authority

Users may lodge complaints with a competent data protection authority.

18. Changes, Expansion & Supremacy

This Privacy Policy applies to all current and future services, including but not limited to:

• Media channels (e.g. YouTube, podcasts)
• Ticket booking and reservation platforms
• Mobile applications
• Partner integrations and white-label services

This Privacy Policy may be updated at any time. The latest version supersedes all prior versions.

19. Governing Law

This Privacy Policy is governed by the laws of Germany and the European Union.

20. Contact

DEsiBeezz

Email: info@desibeezz.de